Saying ‘Sorry’ Can Build Trust or Make You Sound Weak

when to say sorry at workThere are many mixed opinions on the value of apologizing at work. Some say it makes executives look weak to apologize, while others insist that we need to maintain courteous habits in the workplace. How can we strike a balance? When it is appropriate to apologize at work, and when is it unnecessary? Here are a few guidelines:

Do apologize …

When you have made a mistake.
When your decision affects others in a negative way
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To learn more about when you should (and shouldn’t) say you’re sorry at work, read HallieCrawford.com’s article in US News.

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