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Informational Interviews: The Key to Your Future Dream Job?

by Hallie Crawford, MA, CPCC

As a career coach I often encounter who ask "What's an informational interview?". It is setting up a time to speak to someone in your chosen field, so that you may learn what it is really like to work in that field, and learn about possible career opportunities. There are many ways to "land" an informational interview. You might begin by speaking to someone in your social circle who already has a foot in the door. You could scan online for companies that appeal to you, and then ask if you can schedule an informational interview with someone in their office. You could even suggest one with a family member who works in a position or with a company that appeals to you.

Why would you want an interview that isn't attached to an immediate job opening?

1. Informational interviews allow you to test the waters.

They're a great way to find out what your possible ideal career path will be like, before you actually make a change. Talk to someone who knows, who's been there. Find out if it's really a fit before you jump in. If you're just starting out in a field (recent college grad or someone in career transition) you'll find that the informational interview offers you the inside perspective you've always wanted.

2. Informational interviews present a great networking opportunity.

It's important to get out there and be noticed for your talent. Sure, there may not be an opening right now, but if you make a good impression today, someone might think of you for a position that opens up in the future. Right now, you're just feeling around for information... but a future job offer would be a nice bonus! And this can happen from an informational interview.

 3. Informational interviews make for a good "practice run."

They're not a "real" interview and you're not here to land a job - so the pressure's off! And, they're an excellent way to get some practice in for the real thing. This is your chance to ask questions about the company and the industry, so fire away! And of course, be sure to share your experience and training so they know to keep you in mind for the future.

Tips to Psych You Up and Prepare You for Your First Informational Interview

Have courage, take a risk.

If you decide that you want an informational interview, then do your best to land one. I like to send an email first so they're not caught off guard by a random phone call. Know that it's okay to contact a stranger. It's also okay to ask a friend or family member to set aside time to "talk shop" with you and help you find your way. People love to talk about themselves. And if they like their work, they'll enjoy discussing that with you, too. So reach out, be bold... ask for help and information when you need it. Most people are more than willing to help someone learn about their field.

 Handle everything professionally.

Explain to the potential interviewer what you're looking for up front so they know your expectations. Ask how much time they have (30 minutes, an hour?) and be respectful of that. Set a time, don't just call them out of the blue and expect them to be able to talk right then. If this is a friend or family member, try to keep the conversation on course with professional matters - you'll be taken more seriously.

Decide - phone interview, or in-person?

You can conduct your interview over the phone or in person, whatever they prefer. I like to suggest the phone as a first option. It's less formal and will save the interviewer preparation time as well as save you money on gas! However, if you really dream of one day landing a job at this company, you may opt for the in-person interview so you can really cement yourself into their minds and even share portfolio pieces if you have them.

Prepare questions ahead of time.

Have specific questions in mind that you've always been curious about. Some good ones to ask:

  • What does a typical day on the job consist of?
  • What do you like best and least about what you do?
  • What qualifications and experience does someone need to have to get a job in this field?
  • What is an entry level position in this field?
  • What are best places to look for jobs in this field?
  • How did you get started?
  • Do you know anyone else who it would be beneficial for me to talk to?

 Send a hand-written thank you note.

Be sure to get the mailing address of the person with whom you're interviewing. If they referred you to someone else, let the original contact know if/when you connected with them and how it went. Thank everyone "in your path" who may have led you to the informational interview.

An informational interview could result in you knowing a few things about your chosen industry that you didn't know before! You might be surprised at what you discover. If you like what you hear, this could be the motivating force for a terrific new job in the near future. Or, it could prevent you from making a career move that doesn't suit who you are. That's why it's so important to get out there, ask questions and learn from people in the know. Your future dream career is worth the extra effort!

Copyright 2007 Hallie Crawford. All rights reserved.


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